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Privacy Policy (DRAFT)

Last updated: TODO: date

DRAFT: placeholder text for the site owner to review and replace (ideally with an attorney) before launch. Not legal advice.

Who we are

FlowAndTank.com ("Flow & Tank", "we") is a referral service operated by TODO: legal business name and mailing address. We are not a septic or well contractor.

What we collect

  • Information you enter in our request chat or forms: service needed, answers to questions, property address/town/ZIP/county, name, phone, email, contact preference and notes.
  • Basic technical data such as browser type, pages visited and approximate location from your IP address, and any analytics or cookies we use: TODO: list analytics tools, if any.

How we use and share it

  • To send your request to up to 3 independent local service providers who serve your area, only after you check the consent box. Those providers may contact you by phone, text or email about your request.
  • To operate, secure and improve the site, and to respond to you.
  • Providers may pay us a fee for referrals. We do not sell your information to data brokers or for unrelated marketing. TODO: confirm
  • Once shared, each provider handles your information under its own privacy practices.

Retention

TODO: how long requests are kept and how they're stored (form service, email, CRM).

Your choices

To ask us to access, correct or delete your information, or to stop further sharing, contact TODO: contact email. Reply STOP to any text message to opt out of texts from us. TODO: confirm texting compliance (TCPA/carrier rules) if texts are sent

Children

The site is not intended for children under 13.

Changes

We may update this policy and will change the date above when we do.